Corporate Business Manager – Airtel Tanzania
Why Airtel Africa?
At Airtel Africa, we are driven by passion, energy, innovation, and a can-do attitude. Our entrepreneurial spirit inspires us to challenge the ordinary and create extraordinary solutions for our customers and communities.
We champion diversity, embrace change, and continuously adapt to deliver products and services that enrich lives across Africa. We believe in teamwork, customer focus, and excellence in everything we do.
By joining Airtel Africa, you become part of a winning team with exceptional opportunities to grow your career across our operating companies throughout the continent.
Airtel Africa is proud to be an Equal Opportunity Employer and remains fully committed to diversity and inclusion in the workplace.
Position: Corporate Business Manager
Location: Dar es Salaam, Tanzania
Job Type: Full-Time
Key Responsibilities
1. Revenue Growth
- Drive acquisition of new business from the corporate segment in Tanzania.
- Increase corporate account revenue by 30% year-on-year through effective account farming and hunting strategies.
- Retain existing corporate customers while maintaining customer churn below 3%.
2. Business Acquisition & Market Expansion
- Identify and target organizations currently not utilizing Airtel Tanzania services, including new market entrants and competitor accounts.
- Develop and execute effective sales and call plans.
- Understand prospective customer needs and provide tailored business solutions.
- Conduct sales presentations and face-to-face engagements with potential clients.
- Prepare, submit, and follow up on tenders and business proposals.
- Maintain comprehensive knowledge of Airtel Tanzania’s products and services to support sales efforts.
- Keep accurate sales records and prepare periodic sales reports.
3. Increase Share of Wallet
- Maximize revenue from existing customers through cross-selling and upselling opportunities.
- Introduce customers to new and improved products and services.
- Regularly engage existing customers to identify changing business needs and provide suitable solutions.
4. Debt Management
- Work closely with customer contacts to ensure timely payments.
- Proactively manage accounts receivable and minimize outstanding debts.
5. Innovation & Customer Retention
- Collaborate with the Marketing team to recommend new products and service enhancements.
- Identify opportunities to differentiate Airtel from competitors.
- Work with management to identify and implement upselling opportunities.
- Maintain regular communication with clients and strengthen customer relationships.
- Support marketing initiatives through input on promotional and customer engagement strategies.
6. Key Account Management
- Develop, implement, and monitor account development plans to maximize new and repeat business.
- Build and maintain strong relationships with corporate clients, positioning Airtel as a trusted and professional service provider.
- Ensure customer information is accurately captured and updated in Airtel’s customer database.
7. Customer Retention
- Achieve agreed retention targets within the assigned corporate account portfolio.
- Work closely with internal teams to develop customer-centric solutions aligned with Airtel’s capabilities.
- Serve as the primary point of contact for all sales-related matters within assigned customer accounts.
- Coordinate communication and support for all customer service-related issues.
Qualifications
Educational Qualifications & Technical Skills
- Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.
- IT literacy will be an added advantage.
Experience
- Minimum of 3–5 years of experience managing corporate business sales and enterprise solutions, including digital infrastructure and digital services (mandatory).
- Experience within specific sectors such as Banking & Finance, Hospitality, Healthcare, or related industries will be an added advantage.
Competencies & Behavioral Requirements
- Ability to thrive in a performance-driven environment.
- Strong organizational and teamwork skills.
- Ability to adapt quickly to changing business environments.
- Capacity to work effectively under tight deadlines.
- Self-motivated, enthusiastic, and energetic.
- Excellent verbal and written communication skills.
- Strong attention to detail.
- Confident, assertive, and skilled in negotiation.
- Excellent time management and planning skills.
- Strong customer-centric mindset.
- High levels of professionalism and integrity.
Job Information
Job Identification: 802
Posting Date: 23 June 2026
Application Deadline: 1 July 2026
Employment Type: Full-Time
Location: Airtel Tanzania, Dar es Salaam, Tanzania
How to Apply
Interested and qualified candidates are invited to submit their applications through the official Airtel recruitment portal using the application link provided in the original job advertisement.
Apply before 1 July 2026.
