Job Title: Program Integrity Specialist

Grade: 7 (l)

Level: Function Manager

Location: Kasulu, Tanzania

Primary Purpose

The Program Integrity Specialist is responsible for assisting in the implementation of the Integrity and Compliance Module and Internal Malfeasance Prevention and Mitigation Measures. This position acts as an internal and external focal point for fraud and malfeasance mitigation, prevention, investigations, record keeping, training and education for CWS RSC Africa staff.


This position reports to the Head of Office (Tanzania)

Essential Duties Compliance

  1. Develop materials and train staff on fraud, ethics, and confidentiality through bi-annual department trainings and new hire
  2. Facilitate fraud and malfeasance investigations in coordination with the RSC Director, Compliance Coordinator, Program Integrity Manager, and Human Resource Manager as
  3. Lead workplace investigation training for Human Resources and senior managers, as
  4. Draft fraud and malfeasance investigation and closure reports, working with the Program Integrity Manager, ensuring that both CWS and donor reporting requirements are
  5. Ability to lead or support sensitive, urgent S. passport only investigations.
  6. Monitor and track fraud reporting mechanisms on a daily
  7. In support of the Program Integrity Manager, oversee compliance with requirements as specified through the Cooperative Agreement, Integrity and Compliance Module, and RSC Internal Malfeasance Prevention and Mitigation
  8. Support the maintenance and revisions of Standard Operating Procedures (SOPs), independently and collaboratively, to ensure internal compliance with fraud and malfeasance mitigation guidelines and investigation/reporting
  9. Coordinate with management on development of new and innovative ways for fraud and malfeasance mitigation, working with the Program Integrity
  10. Support the preparation of quarterly and annual reports for the funder on matters of program
  11. Convene and oversee regular meetings and activities of the Fraud and Ethics
  12. Maintain a current knowledge of the USRAP.
  13. On occasion, travel independently to the sub-office, satellite office, English Language Program, or Field Processing or Cultural Orientation circuit ride locations to conduct Program Integrity monitoring and training field

Data Management and Analysis

  1. Support efforts to assure internal IT controls are sufficient and surpass guidelines for the security of START and electronic data.


  1. Develop and maintain effective and independent relationships with CWS/RSC Africa USRAP partners and donors, including PRM, USCIS, IOM, UNHCR, and domestic Resettlement Agencies as one of the organization’s external anti-fraud focal points.
  2. Attend Nairobi Anti-Fraud Steering Committee, Quarterly Fraud Trend and RSO Embassy meetings, as
  3. Ensure communication is professional, timely and proactive.
  4. Represent organization policies and CWS RSC Africa values (integrity, transparency, ownership, collaboration) to
  5. Ensure professionalism when representing CWS RSC Africa to refugees, partners, the funder and

Program Administration

  1. Provide guidance and act as a resource to programmatic and administrative staff working on Program Integrity-related
  2. Assist with the development of program integrity learning management system

This position also performs other duties that may be assigned by the Compliance Coordinator and/or CWS RSC Africa Management to enhance the efficiency and efficacy of the operation.

Qualifications Education:

  • Bachelor’s Degree in Criminology, Business Management or a related field or the equivalent combination of education, technical certifications or training, or four years of paid work experience in lieu of a Bachelor’s Degree is
  • Industry standard certifications preferred but not required, such as Certified Fraud Examiner (CFE) or Certified Protection Professional (CPP).


  • Five (5) years of paid work experience is
  • One (1) year of US Refugee Admissions Program experience
  • At least two (2) years of workplace investigation experience preferred but not


  • Proficiency with MS Office (Excel, PowerPoint, Word, Access, Outlook).
  • Excellent verbal and written communication
  • Strong analytical and problem solving
  • Working knowledge of START highly
  • Knowledge of the US Refugee Admissions Program highly
  • Experience living and working


The Program Integrity Specialist must have the ability to:

  • Travel extensively throughout the regions, sometimes on short notice and under difficult conditions;
  • Exercise good judgement and seek guidance as appropriate when confronted with unanticipated problems;
  • Communicate effectively both verbally and in writing;
  • Follow instructions from the supervisor with a positive and receptive attitude;
  • Deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
  • Conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP.
  • Maintain a high performance standard with attention to detail;
  • Carry out all of the duties of the position efficiently and effectively with minimal supervision;
  • Work independently and contribute to overall operations of RSC Africa;
  • Take initiative in the development and completion of projects;
  • Lead others and address issues as they arise;
  • Maintain strict confidentiality with RSC Africa administrative and operational information;
  • Manage a large and diverse workload under pressure with competing priorities;
  • Analyze and solve complex problems and make sound decisions;
  • Work well as a team in a multi-cultural environment while maintaining a high level of motivation;
  • Effectively manage RSC Africa’s resources;
  • Actively participate in the implementation of the S. Refugee Admissions Program (USRAP).

Working Conditions

Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/ pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting light loads up to 25 kg.

Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.

Special Requirements

  • Background check is required before the start of
  • A valid U.S. passport and the ability to maintain a valid U.S. passport throughout the entire appointment is required, which includes having enough passport pages for travel. Ability to travel with little to no notice to South Africa, Tanzania or Uganda to meet operational needs that may
  • The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of Must be legally eligible to work and obtain a work permit in Kenya. Must disclose if worked in Kenya previously, and obtained a work permit (or the type of immigration status held and share a copy of the same). Must have proof of Yellow Fever vaccination before traveling for CWS RSC Africa. Employee will be entrusted with the receipt, custody and payment of money.

Other Conditions:

Please note offers for this role will be subject to funding as well as approval of working permit from the host country


Certified Fraud Examiner (CFE) or Certified Protection Professional (CPP) preferred.



Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.


Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharing information and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.

Job Knowledge

Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.


Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.

Problem Solving

Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collecting facts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.

Program Planning and Management

Organize work and/or plan projects and ensure timely completion and/or successful implementation. Examples of skills and behaviors include identifying and analyzing program options; identifying the tasks and deliverables required for successful completion; managing one’s time; monitoring the resources involved and ensuring that they are directed most effectively; and working with all involved to ensure successful completion.


Guide and direct oneself or other individuals and groups toward a desired outcome. Examples of skills and behaviors include taking the appropriate level of initiative to resolve problems or remove obstacles, bringing individuals together around a common goal; evaluating information and making decisions; navigating conflict and obstacles; and ensuring that communication takes place between all parties involved.

Resource Building and Stewardship

Balance the acquisition or investment of organization resources with responsible use of those resources in line with the organization’s mission. Examples of skills and behaviors include taking advantage of all opportunities to cultivate potential donors; evaluating situations to identify the best use of resources; and making responsible investments of resources that increase organization effectiveness.

This position is open to both National and International candidates. (Tanzanians are strongly encouraged to apply)


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